Data protection policy of the language school LES MOTS

The language school LES MOTS respects the General Data Protection Regulation (GDPR) of the European Union and the Swiss legislation on data protection. We are committed to protecting the privacy and security of our customers’ personal data.

The personal data that we collect are the following:

Name, surname, address, phone number and e-mail address of customers
Language level, preferences and learning objectives of customers
History of courses taken, payments made and invoices received
Any other information that customers choose to share with us

We collect these data for the purpose of:

Providing language services tailored to the needs and expectations of customers
Managing registrations, bookings, cancellations and changes of courses
Issuing and sending invoices and payment reminders
Communicating with customers by e-mail, phone or SMS to inform them of news, offers and events of the school
Improving the quality of our services and our website

We use the website Wix to store the personal data of customers on secure servers located in Europe. Wix is compliant with the GDPR and has a SSL security certificate. We do not share the personal data of customers with other parties, unless we are required to do so by law or if customers expressly authorize us to do so.

Customers have the right to access, modify, rectify, delete or transfer their personal data at any time. They can also object or withdraw their consent to the processing of their personal data for certain purposes. To exercise these rights, customers can contact us by e-mail at info@lesmots.ch.

We keep the personal data of customers for as long as necessary to achieve the purposes for which they were collected, or for as long as required by law. We take all appropriate technical and organizational measures to protect the personal data of customers from loss, theft, unauthorized access, modification or disclosure.

We reserve the right to modify this data protection policy at any time. Any modification will be posted on our website and will take effect immediately. We advise customers to consult this policy regularly to stay informed of our practices regarding data protection.